Welcome to Tamaivi! As a brand dedicated to crafting customized outfits, we take pride in delivering personalized designs tailored to your preferences. Please read the following terms carefully as they govern your experience with us.
Customization:
All our outfits are made-to-order, based on your unique preferences and measurements.
We offer customization options, including changes in colors, sleeve designs, lengths, and other specifications as discussed during the order process.
Once customization details are confirmed, changes to the order may not be accommodated.
Order Placement:
Orders can only be placed through our official website or authorized communication channels.
It is the customer's responsibility to provide accurate measurements and design details.
We will share a confirmation of your order, including design specifications, before beginning production.
Production Timelines:
As a customized brand, creating your unique outfit requires time. Production timelines will be communicated at the time of order confirmation.
Delays caused by incomplete information from the customer may extend the delivery timeline.
Shipping and Delivery:
Customized orders are shipped securely to ensure they reach you in excellent condition.
While we strive to meet the committed delivery dates, delays may occur due to unforeseen circumstances beyond our control.
Please provide accurate delivery details to avoid any disruptions.
Returns and Exchanges:
As each outfit is uniquely crafted, we do not accept returns or exchanges for customized items unless there is a genuine defect or discrepancy in the order.
Any issues must be reported within 48 hours of receiving the product, along with photographic evidence.
Product Care:
Our outfits are created using premium fabrics such as high-quality cotton and silk. Please adhere to the provided care instructions to maintain the integrity and longevity of the garment.
Limitation of Liability:
Tamaivi is not responsible for any indirect, incidental, or consequential damages resulting from the use of our services or products.
Our liability is limited to the cost of the product purchased.
Privacy and Security:
We respect your privacy and handle your personal information with the utmost care. For more details, refer to our Privacy Policy.
Modification of Terms:
Tamaivi reserves the right to update or modify these terms at any time. Customers are encouraged to review the terms regularly.
For any assistance or inquiries, please reach out to Ms. Maitry Shah on +91 88665 11062
Thank you for choosing Tamaivi for your customized fashion needs. We are honored to create something uniquely yours!